By using the Thril service, you accept these terms of use ("Terms of Service") and agree to comply with them.
Please read these Terms of Use carefully before using the Thril service. Do not use the Thril service if you do not accept these Terms of Use. These Terms of Use apply to all use of the Thril service and to the Purchase Agreements made in accordance with these Terms of Use. A more detailed description of the Thril service and additional information regarding the hardware requirements for the Thril service can be found at thril.fi.
These Terms of Use constitute a binding agreement only between us and the User.
"Partner" means a sports hall or any other partner that has signed a cooperation agreement with Sportribe Oy, or their substitute, which offers its products or services through the Thril service.
"Purchase Agreement" means the agreement formed in connection with the purchase of a service or product for the purchase of the Partner's products or services. When the User places an Order using any other payment method, the Purchase Agreement constitutes a binding agreement between the Partner and the User.
"Sportribe" means:
Sportribe Oy, Fredrikinkatu 14, 00120 Helsinki, Finland.
"Thril application" means the digital application named Thril provided by Thril for natural persons and legal entities, through which the User can order products from the Partners.
"Thril service" means both the Thril application, the Thril website thril.fi, and other locations mentioned on the thril.fi website.
"User" or "you" means a natural person using the Thril service.
Information about the Partners and the products and services offered by the Partners can be found in the Thril application and on Thril's website.
3.1. Thril provides a technology platform that connects Users and Partners. With Thril's technology, Users can book sessions and purchase sports products from their chosen Partners, as well as organize their own sports events. Thril is not itself a provider of sports facilities.
3.2. Partners provide information about the products and services they offer in the Thril service, including product ranges and prices. The current price of products and any additional service fees will be stated in the Thril service. The Partner may set additional terms for purchases made through the Thril service.
3.3. When the User selects a product or service offered by the Partner in the Thril service, the User makes a binding order ("Order") for the product or service in accordance with the terms provided in the Thril service. A Purchase Agreement is formed between the Partner and the User when the Partner accepts the Order and Thril delivers an order confirmation to the User on behalf of the Partner.
3.4. Thril is not responsible for the services provided by the Partner or the delivery of products. If the User encounters issues with a service or product provided by the Partner, the User should contact the relevant Partner directly.
3.5. The User has the right under consumer protection law to cancel the purchase of a physical product purchased from the online store within 14 days of receiving the product. For more information about the right of cancellation, please refer to the Thril service's terms of use.
3.6. Thril reserves the right to make changes to the services and terms of use by notifying the changes in advance in the Thril service.
4.1. You have a limited, non-exclusive, non-transferable, and non-sublicensable right to use the Thril service in the form in which it is made available to you. The right of use is limited solely to purposes in accordance with these Terms of Use. The User’s right to use the iOS Thril application downloaded from Apple’s App Store is additionally limited to the right to use the Thril application only on an Apple-branded product that the User owns or controls, in accordance with the App Store terms of use and these Terms of Use.
4.2. To use the Thril service, the User must create a user account in accordance with the instructions provided in the Thril service. Thril service user accounts are personal (unless otherwise agreed between Thril and the Customer Organization). The User agrees to keep their account information and other related details, which allow the User to log into their personal or Customer Organization account, confidential and protected from third parties. A User may only have one personal user account. The Thril service user must be at least 13 years old or have parental consent to use the service.
4.3. If the User suspects that their user account is being used without authorization by a third party or suspects that a third party has information that would allow them to access the user account, the User must immediately notify Thril. The User is responsible for all use of their user account related to the Thril service.
4.4. To use the Thril service, you must provide valid credit card or other payment method details to Thril. Thril does not store your payment method information; it is stored by an external payment service provider used by Thril. You agree to pay for all products or services ordered through the Thril service. You must keep your user account’s credit card and other payment details up to date.
5.1. The User or Customer Organization pays the price specified in the Order using an appropriate payment method available in the Thril service. Thril collects all payments from the Users or Customer Organizations on behalf of the Partner. The payment obligation of the User or Customer Organization arises at the time the Order is placed through the Thril service.
5.2. The User can fulfill their payment obligation only by using the electronic payment methods available in the Thril service. Once the User has paid the purchase price to Thril, the User or Customer Organization has fulfilled their payment obligation to the Partner.
5.3. You can fulfill your payment obligation by using a sports benefit provided by your employer as a payment method, provided that the Thril service supports the sports benefit payment card you are using.
5.4. The payment will be automatically charged to the User's credit card or sports benefit. Thril has the right to charge an authorization hold on the User's credit card or sports benefit on behalf of the Partner when the Purchase is made through the Thril service. Thril uses an external payment service provider for processing payments.
6.1. Users of the service can earn Thril credits and tokens, for example, by inviting new Users to the Thril service ("Referral program"). In the referral program, Thril may offer its Users the opportunity to earn Thril credits or tokens by inviting eligible friends to register as new Thril users and make their first order through the Thril service. The User can receive credits or tokens for each valid referral according to the Thril referral program. The User agrees that Thril may modify the terms of the Referral Program or terminate the Referral Program at any time.
6.2. Users can also earn Thril credits or tokens through campaigns occasionally organized by Thril. The User agrees that: (i) campaign offers may only be available to a specific audience, and they may only be used for the intended purpose and in a lawful manner, (ii) campaign offers may not be copied, sold, transferred in any way, or made available to the public unless expressly permitted by Thril; and (iii) campaign offers are subject to the specific terms set by Thril for the relevant campaign. Campaign offers may, for example, be available only to certain Users, or they may be restricted for use only through certain Partners or at specific times.
6.3. Thril may unilaterally decide the terms for granting, using, and the validity of Thril credits and tokens.
6.4. Registration credits or tokens received as a new User can only be used once.
6.5. The User can use credits and tokens to receive discounts on their purchases in the Thril service and in accordance with the specific terms of a campaign. Credits and tokens are not redeemable for cash. The validity period of the credits and tokens you have received is defined and visible in the Thril service. When the validity period of the credits and tokens expires, they are removed from your account. Expired credits or tokens can no longer be redeemed and cannot be used for Orders.
6.6. Credits and tokens will be canceled if Thril notices that credits or tokens have been misused, or suspects or detects that credits or tokens have been granted on incorrect grounds. In such cases, Thril will charge the User for payments made using credits and tokens.
7.1. When the User purchases a session or other product through the Thril service, the session or product will be delivered to the Customer Organization confirmed by the User in the Thril service. The Customer Organization will provide the session or other purchased product to the User.
7.2. Standard reservation: The User must be present at the confirmed location specified when selecting the Customer Organization at the time of the session reservation.
7.3. Purchasing a product: To receive the product, the User must go to the premises of the Customer Organization where the order was placed.
8.1. All intellectual property rights to the Thril service or related documentation and its components are the exclusive property of Thril and/or its subcontractors/licensors. "Intellectual property rights" refers to copyrights and related rights (including protection of databases and catalogs as well as the right to a photograph), patents, utility models, design rights, trademarks, trade names, trade secrets, know-how, and any other registrable or unregistrable intellectual property right.
8.2. These Terms of Use do not grant the User or Customer Organization any intellectual property rights to the Thril service, and Thril or its subcontractors/licensors reserve all rights not expressly granted in this Agreement.
8.3. Apple is not responsible for any investigation, defense, dispute resolution, settlement, or indemnification related to any claim that the iOS Thril app or the User's or Customer Organization's use of the iOS Thril app infringes on the intellectual property rights of a third party.
9.1. The User must comply with all applicable laws and other relevant regulations when using the Thril service.
9.2. Thril continuously develops the Thril service. Thril may remove or modify parts of the Thril service, in whole or in part, including features, products, or partners available in the Thril service.
9.3. When using the Thril service, you may encounter content or information that is inaccurate, incomplete, misleading, illegal, offensive, provided late, or otherwise harmful. Thril generally does not review content added by partners to the Thril service. Thril is not responsible for the content added by third parties (including partners) to the Thril service or for any damages arising from the use of such content.
9.4. The User or Customer Organization is responsible for acquiring and maintaining all devices or equipment (such as mobile phones) and connections required to use the Thril service, as well as the associated costs.
9.5. The User shall not (i) use or attempt to use another person's personal Thril account or another person's personal payment method, or access another person's personal payment information through the Thril service without that person's consent; (ii) copy, modify, or create derivative works of the Thril service or any related technology; (iii) reverse engineer, decompile, or otherwise attempt to derive the source code of the Thril service or related technologies or any parts thereof; (iv) remove any copyright, trademark, or other proprietary rights notices from the Thril service; (v) remove, obscure, or hide any advertisements displayed in the Thril service; (vi) collect, use, copy, or transfer information obtained from the Thril service without Thril's prior written consent; (vii) use bots or other automated tools when using the Thril service; (viii) create a user account on the Thril service using another person's identification information or other false information; or (ix) use the Thril service through interfaces other than those provided by Thril, such as Thril's websites and Thril app.
9.6. Thril has the right, at its sole discretion, to immediately remove a user from the Thril service or suspend the provision of the Thril service immediately and/or to refuse or cancel any orders made by the user if (i) the user misuses the Thril service or disrupts the use of the Thril service or causes damage to the Thril service, a partner, Thril, or Thril's employees; (ii) Thril has reasonable grounds to suspect that the user is using the Thril service fraudulently; (iii) the user places an incorrect order (for example, by failing to make payment or by not being present at the delivery address or pick-up point to receive the order) or otherwise acts in violation of the obligations arising from these terms and conditions; (iv) Thril has reasonable doubt about the authenticity or legitimacy of an order. If Thril refunds a previously paid booking or product price to the user, the refund will be made to the same personal user account from which the payment was made; or (v) the user threatens, harasses, intimidates, or behaves inappropriately towards partners or Thril's employees.
9.7. The data controller for the personal data collected from users is Sportribe Oy, unless otherwise stated. Sportribe Oy processes the personal data collected from users in accordance with its privacy policy.
9.8. When using the Thril app or Thril service, the user must comply with the applicable terms and conditions of third parties.
10.1. These Terms of Use are valid between Thril and the User for as long as the User uses the Thril service.
10.2. The User may terminate the use of the Thril service at any time. Thril may cease offering the Thril service permanently or temporarily at any time.
11.1. Please note that the Thril service may be suspended or terminated permanently or temporarily at any time. Do not use the Thril service for any data backup purposes. Thril will make every effort to provide the platform and service (including new and/or temporary services utilizing new technologies) without errors, but cannot promise or guarantee anything regarding the reliability, functionality, quality, and suitability for a particular purpose of the Thril service, any of its functions, or any other service provided by Thril, nor that the Thril service will be uninterrupted and error-free. Thril disclaims all liabilities and warranties that Thril has not expressly provided in these terms.
11.2. The partner commits to providing the user's reserved slots and purchased products in accordance with the user's purchase within the time specified in the Thril service. If there are errors in the reservation of a slot, the user may contact Thril's customer service, which will act on behalf of the partner in the situation. Thril can be reached through the chat function of the Thril service or by email at support@thril.fi. The user may also contact the partner directly.
11.3. The partner is solely responsible for any errors related to the content of the purchase or otherwise fulfilling the purchase agreement.
11.4. A user who believes that the purchase agreement has been breached must notify Thril or the partner without delay. Errors must be clearly specified in the complaint. Any defects in sports equipment products must be reported within a reasonable time after discovering the defect, but no later than two months after the defect was discovered.
11.5. Apple has no obligation to provide any maintenance or support services for the Thril app. If applicable law requires maintenance or support services for the Thril app, Thril is solely responsible for providing them. Thril, not Apple, is responsible for handling any claims or assertions made by the user or a third party regarding the Thril app, including (i) product liability claims or demands; (ii) claims or demands concerning the Thril app's compliance with laws or regulations; (iii) claims or demands related to consumer protection, data protection, or other similar legislation.
12.1. These Terms of Use are governed by the laws of Finland.
12.2. If you are a consumer, please note that these Terms of Use cannot limit your rights based on mandatory consumer protection legislation in Finland.
12.3. Disputes arising from these Terms of Use shall be resolved in the District Court of Helsinki. However, a consumer always has the right to bring the matter before the competent court of their country of residence. If you are a consumer within the European Union, you and Thril may also use the online dispute resolution service provided by the European Commission. The service is available at ec.europa.eu/odr. As a consumer, you may also turn to the Consumer Disputes Board or another similar dispute resolution body (for example, in Finland, the Consumer Disputes Board, kuluttajariita.fi, and kuluttajaneuvonta.fi).
13.1. These Terms of Use may be amended.
13.2. Thril will publish the amended Terms of Use on Thril's website and inform the User of any material changes to the Terms of Use, either within the Thril service or via email to the address provided by the User in the Thril service. If the User does not accept the amended Terms of Use, the User must cease using the Thril service.
14.1. Sportribe Oy and Thril have the right to transfer all or part of the rights and obligations arising from these Terms of Use to its affiliated company, successor, or buyer of the Thril service business without the User's consent.
14.2. The User has no right to transfer any rights or obligations arising from these Terms of Use, either in whole or in part.
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