Why our customers switch from other booking systems to Thril

A booking system has a significant impact on how the daily life of a sports facility rolls. When the system works, the entrepreneur gets back precious time. The saved time can be genuinely used for developing, growing, and commercializing the business. When the booking system does not work properly or only works ”just okay,” and does not genuinely support the business, time is wasted – completely unnecessarily.

What makes other booking systems problematic?

Many systems work either only for racket sports or generally for facility bookings. The systems have a calendar, but many other essential parts are missing or require separate tools. The result is that the entrepreneur finds themselves in a situation where the booking calendar works, but the rest of the business is handled manually or through several separate systems.

Typical problems include:

• Payment does not happen directly in the application, or it is expensive and clumsy
• Many simple processes generate a lot of manual work
• Managing sports benefit payments (e.g., Epassi and Edenred) is burdensome
• A different service must be used for marketing
• Coach bookings require separate messaging
• Customers of sports businesses do not receive the customer experience they deserve.

When the system does not understand the diverse daily life of sports, the entrepreneur ends up manually compensating for the deficiencies. That is expensive time.

How does Thril stand out among booking systems for the sports industry?

Thril has been built for sports from the ground up. For all sports, not just one sport. This is visible above all in the fact that the same system works in Padel halls, golf simulators, bowling alleys, tennis and badminton centers, darts lounges, gyms, and all other sports facilities where bookings, payments, and memberships go hand in hand.

What others lack individually, is combined in one complete system in Thril:

• Bookings and payment splitting
• Direct payment with sports benefits
• Memberships (e.g., gym monthly membership), cash balances, and gift cards
• Coach tools and own booking codes
• Events, tournaments, and leagues in different formats
• Marketing and customer segmentation
• Customer relationship management
• Artificial intelligence supporting all business operations

When these are in the same place, the entrepreneur does not have to fix the system’s shortcomings with their own work. Players do not have to guess where to make a payment, how to do it, how the payment is split among the booking holders, or whether sports benefits can be paid directly in the application. When asked about Thril: ”Can this be done?” The answer is: yes, it can.

And most importantly – a sports business can grow without running into the limits of the software.

Sport-agnosticism makes Thril truly scalable

Thril is not a Padel system.

Nor a tennis system.

Nor just a booking calendar.

It is a sports customer relationship management and booking system that works for all sports without needing to be modified for each one separately.

The daily life of sports facilities is ultimately similar regardless of the sport. When the big entities are made to work together in one system, expansion is also easy. That is why Thril works equally well in Salo as it does in Tallinn. And that is why more and more sports facilities choose us for new sports as well. The same system scales without the need to switch platforms.

It comes down to this: which system works when a sports center grows?

If the system must be manually patched with manual labor, it does not meet the company’s needs.

If payments, marketing, events, and possible tournaments and leagues are in separate tools, the overall picture does not hold together. If the booking system only works for one sport, it limits growth.

Thril grows with the sports business. That is why we are already used by almost forty sports businesses in Finland and more and more abroad. When the system works, daily life works. And then the sports business can focus on what is truly important – sharing the joy of sport.

Best regards, Martti & the entire Thril team

Contact information

📞 Phone: +358 50 3068660

📧 Email: info@thril.fi

📍 Address: Fredrikinkatu 14 A 13, 00120 Helsinki, Suomi