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Operations

Customer import

Your entire existing customer base moves to Thril with a single CSV file.

Customer import

Your entire existing customer base moves to Thril with a single CSV file. Files from several competing systems are recognized automatically, and any other CSV works when you map the fields yourself; a template file can be downloaded as a starting point. Beyond the basics, the import reads date of birth, language, marketing consent, notes, credit balance and customer start date, as well as old memberships, which are matched to Thril memberships. Before confirming, a preview shows which rows will go through and which fail with what error, so faulty rows can be fixed or removed before the import is completed. At the end you see how many customers were imported and how many were left out.

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